Fraud is on the rise. Here are some examples.
Résumé fraud is on the rise, in part due to the ease with which individuals can present their work experience, degrees and certifications – for example on their LinkedIn profile – and in part due to a tougher economy where the temptation to forge a resume becomes more intense.
Employers have tools to research candidates’ backgrounds, and often use multiple systems, include subscribing to criminal record search platforms, credit score services, and more. The process can be complicated and slow, especially when it comes to validating higher education degrees and certifications provided by certain standards organizations or vendors and, given the speed of change in millions of businesses, validating employment is also difficult.
There are even consulting services with “experts” who specialize in assisting candidates in “beefing up” their résumés, including advice on how to hide employment gaps or how to add false information that looks realistic.
Half of hiring and HR managers estimate that bad hires have cost their companies “thousands of dollars,” according to one study, but well-known recruiter Jörgen Sundberg puts the cost of onboarding an employee at $240,000.
According to the U.S. Department of Labor, the price of a bad hire is at least 30 percent of the employee’s first-year earnings.
Examples of résumé fraud include:
- Listing educational degrees that were not attained
- Listing certifications that don’t exist
- Including GPA scores that are false
- Manufacturing or inflating previous jobs including job title, responsibility and the size of teams managed
- Incorrectly presenting promotions within a single company (suggesting that the only position listed, a senior position, was held for the entirety of the tenure)
- Providing fake references
- Providing fake letters of endorsement
- Providing fake references
- Failing to declare legal proceedings and outcomes
Employers are struggling with this every day, and there are painful examples of how businesses and governments have been harmed – reputationally and financially – after hiring an individual who is at the minimum unqualified, and at the maximum, guilty of criminal acts.
These “bad apples” also cause risks including lost productivity, mistakes, fleeing customers, requirements for additional training sometimes mandated by regulators or the courts after an incident.
Here are a few stunning stories of harm caused by fraud.
Financial Services
- In SEC v. Colangelo, the defendant allegedly defrauded investors, and made misrepresentations regarding the investments he offered as well as his professional and educational background. The SEC alleges that the defendant emailed potential and existing investors a link to his LinkedIn profile in which he represented that he had studied finance at Nyack College when he never attended Nyack College and had not even graduated from high school.
- In SEC v. Hicks, the SEC alleges that the defendant falsely represented in the offering memorandum for a fictitious hedge fund that he had earned undergraduate and graduate degrees from Harvard University when he had only enrolled there for a few semesters.
- In the Matter of Michael G. Thomas, the respondent allegedly solicited investors for a private fund by misrepresenting that he was named a “Top 25 Rising Business Star” by Fortune Magazine when no such distinction exists. To gain credibility, he also allegedly lied to potential investors about the persons who would be associated with his fund, the profitability of his past investments, and the expected profitability of the fund’s proposed investment.
- In SEC v. Nickles, the defendant allegedly solicited investors through advertisements in prominent newspapers. The SEC alleges that he falsely promised that the investments he offered were insured or U.S. Government guaranteed, and he held himself out as a certified financial planner (CFP) when he had no such credentials or certification. The website of the Certified Financial Planner Board of Standards allows visitors to search for CFP professionals to verify CFP certification.
- In the Matter of Todd M. Schoenberger, the respondent allegedly made misrepresentations in soliciting investors to invest in short-term promissory notes and used the majority of money he received from investors for his own personal expenses. The respondent allegedly touted his appearances as an investment and stock market commentator on television business news programs in soliciting investors. He also allegedly gave prospective investors marketing materials stating that he had received a degree from the University of Maryland (when he had not) and that he previously worked for a broker-dealer registered with the SEC (without disclosing that the broker-dealer terminated him for misuse of company assets).
- In the Matter of Keiko Kawamura, the respondent allegedly conducted an investment scheme involving a self-described hedge fund and another scheme involving a subscription service for investment advice, fraudulently using investors’ money for her own living expenses and luxury trips. The respondent allegedly posed as an investment banker with nearly 10 years of experience and solicited investors through Twitter, Facebook, and other social media.
- In SEC v Homepals, the SEC alleges that the defendants sold unsecured notes as part of a Ponzi scheme. When meeting with prospective and actual investors, two of the defendants allegedly misrepresented that they were the company’s secretary and the company’s attorney when they never held any official positions at the company.
Government Agencies
- The official résumé of a Housing and Urban Development (HUD) official– who was chosen to lead HUD’s New York region – shows that she deliberately misrepresented her education at both Yale University and Quinnipiac University Law School when she applied for the job.
- A 24-year-old somehow landed a senior role in the White House’s drug policy office and later resigned after it was reported that he had basically no experience and had fudged his resume.
- The Canadian Conservative leader never got a license to be an insurance broker that he claimed to have in his short non-political resume, a telling misrepresentation from a leader of a major party who ultimately lost the election.
- A candidate for CIO for the South Australia Department of the Premier and Cabinet was hired and fired in 2017 after it became clear she lied repeatedly on her application, including providing a fake pay slip to negotiate a higher salary of $185,000 and the fake doctor’s letter attesting to her fitness for work right before she was fired. She was sentenced to 25 months in jail — 12 without the possibility of parole — after pleading guilty to deception, dishonesty dealing with documents and abuse of public office including giving out a large contract to a friend.
Higher Education
- A former Harvard student lied about his entire academic background in order to get into Harvard University fabricated SAT scores, letters of recommendations and transcripts to gain admissions and received $40,000 in grants.
- An employee who had been with MIT for 28 years as the Dean of Admissions before the university realized that she never received the undergraduate or master’s degrees that she said she got on her resume. In fact, she never received any college degrees.
- The Principal of Pittsburg High School, who had been approved for the role by the local Board of Education, falsely claimed to have earned a bachelor’s degree from the University of Tulsa, a master’s degree and a doctorate degree from Corllins University, and a teaching degree from the University of Cambridge.
- The dean of admissions for ten years at the ultra-prestigious Massachusetts Institute of Technology, perpetuated for 28 years the lie that she had three degrees; she had none. The school learned through an anonymous tip in 2007 that Jones had puffed up her own credentials, and she was forced to quit. The cost to replace Jones is estimated to be over $100,000.
- The University of Notre Dame hired a new head football coach in 2001, who falsely claimed to have a master’s degree from New York University. His lies surfaced and his Notre Dame career lasted five days. Even worse, his future employers didn’t check his credentials – later became assistant coach for the Minnesota Vikings of the National Football League (NFL) from 2002 to 2004, and an assistant coach for the Syracuse Orange, San Diego Chargers and in 2004 took the helm of the University of Central Florida football team, where he was head coach until 2015.
Technology Industry
- The Ex-CFO of Veritas Software Corp. won CFO Magazine’s Excellence Award for Managing External Stakeholders, but the next year, the glorified CFO fell from grace when it was revealed that he never received an MBA from Stanford as he claimed. He never even earned the accounting degree he said he did from Arizona State University, but instead got his degree from Idaho State. Shortly thereafter, a Merrill Lynch analyst downgraded the company’s credit ratings and shares dropped by as much as 20 per cent costing the company millions.
- A former Yahoo! CEO did not have a computer science degree as claimed in documents filed with the SEC.
- RadioShack’s CEO resigned in 2006, after admitting that he falsely claimed to have two degrees when he had zero degrees. He insisted he had a theology degree that the Heartland Baptist Bible College awarded to people after three years of studying. The Fort Worth Star-Telegram reported then that he only attended the school for two semesters. Experts estimate this cost RadioShack well over $10M in damages and lost value when their stock dropped 12 percent because of the incident.
Consumer Goods
- In late 2018 the CEO of the world’s largest travel luggage company resigned after he was accused of falsely claiming a doctorate degree from one of Cincinnati’s largest universities on his résumé.
- The former CEO Bausch & Lomb, an eye care product company, was fired when it was discovered that he had lied about his education. He claimed to have received an MBA from New York University. While the company decided to keep the CEO in place at the time, he ended up leaving the company 6 years later as the company experienced continued product recalls and product liability lawsuits.